The Role

The Massage Therapist is one of the most important seats in the building. The hands behind the brand. Members and guests come to exhale | Salt for the experience your room delivers, and the relationship you build with them is what brings them back.

You are a licensed, skilled, and intuitive practitioner. You read the body in front of you, you adjust technique to the person on the table, and you deliver a service that is therapeutic and restorative every time. You do not phone in a session. Every guest gets your full presence.

This is also a sales seat. You are not a register operator and you are not pushy, but you do build a clientele, you do recommend the right service for the body in front of you, and you do put product into a guest's hand when it serves them. Your book grows because the work is good and because you ask for the rebook.

The Massage Therapist who thrives here is technically excellent, professionally polished, and genuinely cares about the person on the table.

What You Own

The Service Experience

• Deliver every massage and body therapy on the menu to the exhale | Salt standard
• Conduct a thorough intake on every guest, health history, goals, areas of focus, contraindications
• Customize pressure, technique, and focus to the individual on the table, no two services are identical
• Begin and end every service on time, your guest's time and your colleague's next service depend on it
• Maintain confidentiality and professionalism in every guest interaction
• Document each service accurately in the guest record so the next session builds on the last

Clientele and Sales

• Build a repeat clientele, the rebook is part of the job
• Recommend the right service, treatment cadence, and home-care routine for each guest
• Drive retail revenue by putting the right product in the guest's hand when it genuinely serves them
• Promote spa packages, memberships, and current offers when they fit the guest in front of you
• Hit individual rebook, retail, and service revenue benchmarks set by the Spa Lead and Club Director
• Partner with the front desk on smooth handoffs, post-service flow, and guest follow-up

Technical and Continuing Education

• Maintain an active and unrestricted license in good standing
• Maintain current CPR certification
• Stay current with continuing education, technique evolution, and emerging modalities
• Learn and certify on every specialty service exhale | Salt offers as it is added to the menu
• Practice proper body mechanics on every service to protect your body and your career

Operations and Standards

• Set up and break down every treatment room to standard, linens, supplies, and sanitation
• Maintain the highest standard of cleanliness in your treatment room and in shared spa spaces
• Manage your booking, breaks, and turnover time to keep the day running on time
• Manage back bar and product inventory accurately, flag low stock before it becomes a problem
• Follow every spa SOP, sanitation protocol, and safety standard without exception
• Adhere to handbook standards on appearance, conduct, and performance
• Support spa laundry, sanitation, and unit-level cleaning routines
• Participate in associate meetings, trainings, and brand events as scheduled

Brand and Culture

• Represent the exhale | Salt brand in every interaction, on the floor, in the locker room, and in the treatment room
• Demonstrate courtesy, hospitality, sensitivity, and professionalism to every guest and every colleague
• Maintain a working knowledge of all exhale | Salt fitness, spa, and recovery offerings so you can speak to the full experience
• Support the spa team, cover when needed, share knowledge, and help raise the standard for everyone

What We're Looking For

• Active massage therapy license as required by state and county law, in good standing
• Minimum one year of professional spa experience, premium or luxury spa preferred
• Current CPR certification
• Strong technical foundation across Swedish, deep tissue, and prenatal at minimum, additional modalities a meaningful advantage
• Genuinely skilled, you know how to read a body and adjust
• Sales-minded without being pushy, you know that recommending the right service or product is part of great care
• Polished and professional, you set the tone the moment a guest enters your room
• Strong communicator across guest interactions, intake, and team handoffs
• Reliable, accountable, and respectful of the schedule, your colleagues, and your guests
• Physically capable of performing services to standard, good stamina, endurance, and proper body mechanics

Compensation

• Service commission plus retail commission and gratuity
• Full compensation details outlined in the Massage Therapist Pay Structure

The Details

• Part time and full time positions available
• Availability required across early mornings, evenings, weekends, and holidays as business demands
• Reports to: Spa Lead
• Works closely with: Club Director, Front Desk, Spa Attendants